Contracts Overview

Contracts Overview

Contracts in RideRates are accessed from the left-hand menu. A Contract defines the terms and conditions that govern transactions between two organisations on the platform. Before two organisations can form a contract, they must first connect via RideConnect.

Key Elements of a Contract

A contract includes several important components:

  • Dates: Specifies the start and end dates of the contract.
  • Operational Requirements: Outlines the operational responsibilities of each party.
  • Quality Standards: Defines the quality standards that must be met for services under the contract.
  • Payment Terms: Sets the payment schedule and conditions.
  • Termination Scenarios: Specifies conditions under which the contract can be terminated, along with any penalties or notice requirements.

Rate Cards and Pricing

The services and pricing featured in a contract are stored in linked Rate Cards. A contract can include multiple Rate Cards, and a single Rate Card can be used across multiple contracts.

  • Multiple Contracts: It’s possible for multiple contracts between two parties to be live at the same time.
  • Price Selection: If the same vehicle type and route are featured in two or more contracts, RideSuite automatically selects the cheapest price and corresponding contractual terms.

Sharing and Approving Contracts

Companies can share contracts with their partners on the platform and request approval before finalising the agreement. This ensures that all parties are aligned and agree on the terms before proceeding.


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