Enabling the First Admin User

Enabling the First Admin User

When a new RideSuite account is created, a company admin user is automatically generated. By default, this admin user is disabled and must be manually activated before use.

How to Enable the Admin User

  1. Navigate to RideHQ > Configuration > Users.

  2. Locate the disabled admin user in the user list.

  3. Click on the admin user to open their profile.

  4. Fill in all mandatory fields (e.g., name, email address).

    • For detailed information on required fields, see this article.

  5. Once all required fields are completed, click the Enable button.

The admin user will now be active and ready to access the system.


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