Troubleshooting
Learning How the Platform Works
Need help understanding a feature or workflow?
Click the “i” icon in the bottom-right corner to open the Help Center widget.
You can:
Browse Knowledge Base Articles
Start a Live Chat (during office hours)
Submit a Support Ticket
To submit a Support Ticket:
Enter your name and user email
Choose a ticket type: General Enquiry, Feature Request, Feedback
Write your message and submit.
We’ll review it and get back to you with support or next steps.