There are two types of badge notifications:

• Action Required: Items that need attention or action.
• Messages for Review: Items that are awaiting review or response.

Below is a breakdown of what each badge means for each RideSuite application:

RideInbox

• RideInbox > Inbox
  Messages for Review
  The badge shows the total number of unread messages. The badge number decreases each time an email is opened.

• RideInbox > New Orders
  Action Required
  The badge shows the total number of new orders. The badge number decreases as each new order is processed (accepted or rejected).

• RideInbox > Changed Orders
  Action Required
  The badge shows the total number of change orders. The badge number decreases when a change order is processed (accepted or rejected).

• RideInbox > Cancelled Orders
  Action Required
  The badge shows the total number of cancelled orders. The badge number decreases each time a cancelled order is actioned (the user clicks the 'OK' button).

RideConnect

• RideConnect > Find Partners
  Action Required
  The badge shows the total number of pending invitations. The badge number decreases each time an invitation is processed (accepted or ignored).

• RideConnect > Messages
  Messages for Review
  The badge shows the total number of new messages received since the last view. Each chat conversation shows the number of unread messages. When the message menu item is clicked, the badge is cleared. When individual chat conversations are clicked, the badge is cleared for that conversation. If individual chats are not viewed, the badge will not appear, even if there are unread messages.

RideHQ

• RideHQ > Open Issues
  Action Required
  The badge shows the total number of open issues. The badge number decreases each time an issue is resolved.

• RideHQ > Tasks
  Action Required
  The badge shows the total number of 'to-do' tasks assigned to your user. The badge number decreases each time a task is completed.

RideManager

• RideManager > Allocate
  Action Required
  The badge shows the total number of orders to be allocated. The badge number decreases when an order is allocated.

• RideManager > Unresolved
  Action Required
  The badge shows the total number of orders that are either cancelled or rejected. The badge number decreases when an order is reallocated or when the underlying sales order is cancelled.

RideRates

• RideRates > Contracts
  Action Required
  The badge shows the total number of contracts that have been offered to you. The badge number decreases each time a contract is processed (accepted or rejected).

RideSchedule

• RideSchedule > Scheduler
  Action Required
  The badge shows the total number of unscheduled rides. The badge number decreases each time a ride is scheduled and published.

Splash Screen & App Pop (Menu Header)

Each app badge shows the total sum of items requiring attention, including both Action Required and Messages for Review.